{"title":"Best Sellers","description":"\u003cp\u003eThe Petsyl essentials pet parents reach for first — quality-tested favourites, ready to ship free across New Zealand \u0026amp; Australia.\u003c\/p\u003e","products":[{"product_id":"dog-nail-grinder-trimmer","title":"Petsyl™ 2-in-1 Dog Nail Grinder \u0026 Trimmer — Quiet, Rechargeable Electric Nail File","description":"\u003cp\u003e\u003cstrong\u003eStress-free nail trims at home.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Petsyl \u003cstrong\u003e2-in-1 Dog Nail Grinder \u0026amp; Trimmer\u003c\/strong\u003e gently files nails smooth with a quiet motor that's far less likely to spook a nervous dog or cat — so you can stop dreading the clippers and stop paying a groomer for a five-minute job.\u003c\/p\u003e\n\n\u003ch3\u003eWhy grinding beats clipping\u003c\/h3\u003e\n\u003cp\u003eClippers cut blind. Hit the quick — the blood vessel inside the nail — and it hurts, it bleeds, and your dog remembers it for years. A grinder removes a little at a time, so you can see exactly where you are and stop before you get close. It also leaves a smooth edge instead of a sharp one, which means no more scratched floors, furniture or forearms.\u003c\/p\u003e\n\n\u003ch3\u003eWhy pet parents choose it\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e🔇 \u003cstrong\u003eQuiet motor\u003c\/strong\u003e — noise is what frightens most dogs, and this is a low-noise design rather than a silent one.\u003c\/li\u003e\n\u003cli\u003e🎯 \u003cstrong\u003eThree grinding ports\u003c\/strong\u003e — sized for small, medium and large nails.\u003c\/li\u003e\n\u003cli\u003e🔋 \u003cstrong\u003eRechargeable\u003c\/strong\u003e — USB charging, cordless in use.\u003c\/li\u003e\n\u003cli\u003e✨ \u003cstrong\u003eSmooth finish\u003c\/strong\u003e — no sharp edges left behind.\u003c\/li\u003e\n\u003cli\u003e🐕🐈 \u003cstrong\u003eDogs and cats\u003c\/strong\u003e — gentle enough for both.\u003c\/li\u003e\n\u003cli\u003e💰 \u003cstrong\u003ePays for itself\u003c\/strong\u003e — roughly the cost of two groomer visits, based on typical NZ and AU grooming prices.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eHow to introduce it (this is the part that matters)\u003c\/h3\u003e\n\u003col\u003e\n\u003cli\u003eLet your dog sniff it switched \u003cstrong\u003eoff\u003c\/strong\u003e for a day or two.\u003c\/li\u003e\n\u003cli\u003eTurn it on nearby without touching them. Treat. Repeat.\u003c\/li\u003e\n\u003cli\u003eTouch it briefly to one nail. Treat. Stop there.\u003c\/li\u003e\n\u003cli\u003eBuild up to one paw per session — you don't have to do all four in one go.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eRushed introductions are the single reason these end up in a drawer. Ten patient minutes over a few days and you'll have a dog that tolerates trims for the rest of their life.\u003c\/p\u003e\n\n\u003ch3\u003eHonest expectations — what to know before you buy\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eIt's quiet, not silent.\u003c\/strong\u003e There's a low motor hum and light vibration. Sound-sensitive dogs still need the gradual introduction above.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIt's slower than clippers.\u003c\/strong\u003e That's the point — you remove a little at a time so you can stop before the quick. Expect a few minutes per paw, not seconds.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIt makes nail dust.\u003c\/strong\u003e Grinding produces fine powder. Do it somewhere easy to wipe down, and away from anyone with respiratory sensitivity.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe grinding stone wears down\u003c\/strong\u003e with use and is a consumable part on any grinder, including this one.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBadly overgrown nails need a vet.\u003c\/strong\u003e If the quick has grown out with the nail, or a nail is split, curled into the pad, or bleeding, book a vet rather than starting at home.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNot a substitute for veterinary care.\u003c\/strong\u003e This is a grooming tool.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003chr\u003e\n\u003ch3\u003eShipping, returns \u0026amp; support\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e🚚 \u003cstrong\u003eFree tracked shipping\u003c\/strong\u003e to New Zealand and Australia. Orders are processed within 3 business days, then 6–12 business days in transit — 9–15 business days in total. You'll get a tracking number as soon as it ships.\u003c\/li\u003e\n\u003cli\u003e🛡️ \u003cstrong\u003e30-day satisfaction guarantee.\u003c\/strong\u003e Change of mind: item must be unused and in its original packaging, and you cover return postage. Faulty, damaged or incorrect: we cover it in full and you choose a replacement or refund.\u003c\/li\u003e\n\u003cli\u003e💬 \u003cstrong\u003eReal support\u003c\/strong\u003e — \u003ca href=\"mailto:support@petsyl.com\"\u003esupport@petsyl.com\u003c\/a\u003e or \u003ca href=\"tel:+64220235472\"\u003e+64 22 023 5472\u003c\/a\u003e, Monday to Friday 9:00am–5:00pm NZST. We reply within 1–2 business days.\u003c\/li\u003e\n\u003cli\u003e🔒 \u003cstrong\u003eSecure checkout\u003c\/strong\u003e — processed through Shopify's PCI DSS compliant payment system over an encrypted connection. We never see or store your card details.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cem\u003ePetsyl · 24 Woodside Road, Mount Eden, Auckland 1024, New Zealand. Your rights under the New Zealand Consumer Guarantees Act 1993 and the Australian Consumer Law always apply and are not limited by anything on this page.\u003c\/em\u003e\u003c\/p\u003e\n\n\u003ch3\u003eFrequently asked questions\u003c\/h3\u003e\n\u003cdetails\u003e\u003csummary\u003eWill it scare my dog?\u003c\/summary\u003e\u003cp\u003eThe low-noise motor is exactly why this model exists — noise and vibration are what dogs object to. Follow the introduction steps above and most dogs accept it within a few sessions. Some genuinely sound-sensitive dogs never will.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eHow often should I trim?\u003c\/summary\u003e\u003cp\u003eEvery 2–4 weeks for most dogs. If you can hear nails clicking on hard floors, they're too long.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eCan I hurt my dog with it?\u003c\/summary\u003e\u003cp\u003eIt's much harder to than with clippers, because you remove a little at a time and can stop the moment you see the quick approaching. Grind in short bursts, check often, and keep sessions short so the nail doesn't heat up.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eDoes it work on thick nails?\u003c\/summary\u003e\u003cp\u003eYes — the largest port and the grinding stone handle large-breed nails. Thick nails simply take a little longer.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eHow long does the battery last?\u003c\/summary\u003e\u003cp\u003eA full charge covers multiple sessions. Charge over USB from any phone charger or laptop.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eCan I use it on my cat?\u003c\/summary\u003e\u003cp\u003eYes, gently and in short bursts. Cats' nails are much finer, so it takes very little.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eHow long does delivery take?\u003c\/summary\u003e\u003cp\u003eOrders are processed within 3 business days, then 6–12 business days in transit — 9–15 business days in total for tracked delivery across New Zealand and Australia. You'll get a tracking number as soon as it ships.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat if it isn't right for us?\u003c\/summary\u003e\u003cp\u003eYou have 30 days. If it's unused and in its original packaging, we'll take it back — see our Returns \u0026amp; Refund Policy.\u003c\/p\u003e\u003c\/details\u003e","brand":"Petsyl","offers":[{"title":"White","offer_id":43214947877073,"sku":"a85e99c5-dce1-4c11-890c-836c754f8517","price":39.99,"currency_code":"NZD","in_stock":true},{"title":"Pink","offer_id":43214947909841,"sku":"5e3be42c-6d0a-4e34-a702-7727c4f496bf","price":39.99,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0676\/4927\/4065\/files\/ChatGPT_Image_Aug_13_2026_02_57_35_PM_1.png?v=1786625883"},{"product_id":"smart-automatic-pet-feeder","title":"Petsyl™ Smart Automatic Pet Feeder — Timed Portions for Dogs \u0026 Cats (Wi-Fi Option)","description":"\u003cp\u003e\u003cstrong\u003eNever miss a mealtime again.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Petsyl \u003cstrong\u003eAutomatic Pet Feeder\u003c\/strong\u003e delivers programmable, portion-perfect meals on time, every time — whether you're at work, asleep, or away for the weekend. Set the schedule once and your dog or cat eats exactly when they should.\u003c\/p\u003e\n\n\u003ch3\u003eWhy pet parents choose it\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e⏰ \u003cstrong\u003eTimed portions\u003c\/strong\u003e — schedule multiple meals a day at the exact portion size you choose.\u003c\/li\u003e\n\u003cli\u003e📱 \u003cstrong\u003eWi-Fi app control\u003c\/strong\u003e (Wi-Fi model) — adjust feeding times or dispense a meal from your phone, wherever you are.\u003c\/li\u003e\n\u003cli\u003e🎙️ \u003cstrong\u003eVoice recording\u003c\/strong\u003e — record a short call-to-dinner so your pet comes running to your voice, not a beep.\u003c\/li\u003e\n\u003cli\u003e🔋 \u003cstrong\u003eDual power\u003c\/strong\u003e — mains powered with battery backup, so a power cut never means a missed meal.\u003c\/li\u003e\n\u003cli\u003e🥣 \u003cstrong\u003eKeeps food fresh\u003c\/strong\u003e — the sealed hopper protects kibble from air and humidity.\u003c\/li\u003e\n\u003cli\u003e🐾 \u003cstrong\u003eDogs and cats\u003c\/strong\u003e — adjustable portions suit both.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eWhich model should I choose?\u003c\/h3\u003e\n\u003ctable\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003e \u003c\/th\u003e\n\u003cth\u003eButton Model\u003c\/th\u003e\n\u003cth\u003eWi-Fi Model\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eScheduled timed meals\u003c\/td\u003e\n\u003ctd\u003e✔\u003c\/td\u003e\n\u003ctd\u003e✔\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePortion control\u003c\/td\u003e\n\u003ctd\u003e✔\u003c\/td\u003e\n\u003ctd\u003e✔\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eVoice recording\u003c\/td\u003e\n\u003ctd\u003e✔\u003c\/td\u003e\n\u003ctd\u003e✔\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBattery backup\u003c\/td\u003e\n\u003ctd\u003e✔\u003c\/td\u003e\n\u003ctd\u003e✔\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eControl from your phone\u003c\/td\u003e\n\u003ctd\u003e—\u003c\/td\u003e\n\u003ctd\u003e✔\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFeed remotely while away\u003c\/td\u003e\n\u003ctd\u003e—\u003c\/td\u003e\n\u003ctd\u003e✔\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003ePrice\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e$159.99\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e$179.99\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cem\u003eChoose the Button model if your routine is fixed and you're usually home. Choose Wi-Fi if you travel, work irregular hours, or want to feed and check in from your phone.\u003c\/em\u003e\u003c\/p\u003e\n\n\u003ch3\u003eHonest expectations\u003c\/h3\u003e\n\u003cp\u003eThis feeder is designed for \u003cstrong\u003edry kibble\u003c\/strong\u003e. Very large, irregularly shaped or semi-moist food can bridge in the chute. It is not suitable for wet food. The Wi-Fi model needs a \u003cstrong\u003e2.4GHz\u003c\/strong\u003e network — it will not connect to a 5GHz-only band.\u003c\/p\u003e\n\n\u003ch3\u003eFrequently asked questions\u003c\/h3\u003e\n\u003cdetails\u003e\u003csummary\u003eWill it work with my pet's food?\u003c\/summary\u003e\u003cp\u003eIt's designed for dry kibble. Standard dry biscuits dispense reliably; very large or semi-moist food can bridge in the chute.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat happens if the power goes out?\u003c\/summary\u003e\u003cp\u003eBattery backup keeps your schedule running through an outage, so meals still dispense on time.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eIs it difficult to set up?\u003c\/summary\u003e\u003cp\u003eNo. The button model is programmed directly on the unit in a few minutes. The Wi-Fi model pairs with the app over 2.4GHz Wi-Fi and walks you through setup step by step.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eCan my cat break into it?\u003c\/summary\u003e\u003cp\u003eThe lid locks down and the hopper is sealed, which stops the determined lid-lifters. No feeder is completely cat-proof, but this one makes it hard work.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eDo I need Wi-Fi for the button model?\u003c\/summary\u003e\u003cp\u003eNo. The button model works entirely offline — no app, no network, no account.\u003c\/p\u003e\u003c\/details\u003e\n\n\u003chr\u003e\n\u003ch3\u003eShipping, returns \u0026amp; support\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e🚚 \u003cstrong\u003eFree tracked shipping\u003c\/strong\u003e to New Zealand and Australia. Orders are processed within 3 business days, then 6–12 business days in transit — 9–15 business days in total. You'll get a tracking number as soon as it ships.\u003c\/li\u003e\n\u003cli\u003e🛡️ \u003cstrong\u003e30-day satisfaction guarantee.\u003c\/strong\u003e Change of mind: you cover return postage. Faulty, damaged or incorrect: we cover it in full and you choose a replacement or refund.\u003c\/li\u003e\n\u003cli\u003e💬 \u003cstrong\u003eReal support\u003c\/strong\u003e — \u003ca href=\"mailto:support@petsyl.com\"\u003esupport@petsyl.com\u003c\/a\u003e or \u003ca href=\"tel:+64220235472\"\u003e+64 22 023 5472\u003c\/a\u003e, Monday to Friday 9:00am–5:00pm NZST. We reply within 1–2 business days.\u003c\/li\u003e\n\u003cli\u003e🔒 \u003cstrong\u003eSecure checkout\u003c\/strong\u003e — processed through Shopify's PCI DSS compliant payment system over an encrypted connection. We never see or store your card details.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cem\u003ePetsyl · 24 Woodside Road, Mount Eden, Auckland 1024, New Zealand. Your rights under the New Zealand Consumer Guarantees Act 1993 and the Australian Consumer Law always apply and are not limited by anything on this page.\u003c\/em\u003e\u003c\/p\u003e","brand":"Petsyl","offers":[{"title":"Black Button Feeder","offer_id":43214966456529,"sku":"3e44d19e-3592-4182-b1b0-56b73a52a7f7","price":159.99,"currency_code":"NZD","in_stock":true},{"title":"White Button Feeder","offer_id":43214966489297,"sku":"8d1b3d8f-83ec-48ab-a5bd-b9d21c1780fd","price":159.99,"currency_code":"NZD","in_stock":true},{"title":"Black Wifi Feeder","offer_id":43214966522065,"sku":"0025cc27-0356-499b-81f2-654ba8e98dc3","price":179.99,"currency_code":"NZD","in_stock":true},{"title":"White Wifi Feeder","offer_id":43214966554833,"sku":"3bc6fb7a-38b4-4fc6-a950-943c147bd57d","price":179.99,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0676\/4927\/4065\/files\/ChatGPT_Image_Aug_13_2026_12_20_27_PM_9.png?v=1786616443"},{"product_id":"ultrasonic-anti-bark-trainer","title":"Petsyl™ Humane Ultrasonic Anti-Bark \u0026 Training Device — No-Shock, Rechargeable","description":"\u003cp\u003e\u003cstrong\u003eStop nuisance barking — the kind way.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Petsyl \u003cstrong\u003eHumane Ultrasonic Anti-Bark Device\u003c\/strong\u003e emits a high-frequency tone that dogs notice and most people can't hear. It interrupts the barking long enough to break the cycle, so you can reward the quiet. \u003cstrong\u003eNo shock. No spray. No collar.\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003ch3\u003eWhy it's different\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e🔇 \u003cstrong\u003eUltrasonic only\u003c\/strong\u003e — an interrupting sound, not a punishment. Nothing is attached to the dog.\u003c\/li\u003e\n\u003cli\u003e🚫 \u003cstrong\u003eNo shock, no citronella, no vibration collar\u003c\/strong\u003e — nothing touches your dog at all.\u003c\/li\u003e\n\u003cli\u003e🎯 \u003cstrong\u003eWorks on any dog in range\u003c\/strong\u003e — including a neighbour's dog, without you needing access to it.\u003c\/li\u003e\n\u003cli\u003e🔋 \u003cstrong\u003eRechargeable\u003c\/strong\u003e — USB charging, no battery hunting.\u003c\/li\u003e\n\u003cli\u003e👂 \u003cstrong\u003eInaudible to most adults\u003c\/strong\u003e — you get the quiet without hearing the tone.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eWhich model should I choose?\u003c\/h3\u003e\n\u003ctable\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003e \u003c\/th\u003e\n\u003cth\u003eLite\u003c\/th\u003e\n\u003cth\u003ePro\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eEffective range\u003c\/td\u003e\n\u003ctd\u003eUp to 3m\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003eUp to 20m\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBest for\u003c\/td\u003e\n\u003ctd\u003eIndoors, one room, your own dog\u003c\/td\u003e\n\u003ctd\u003eAcross a yard, over a fence, a neighbour's dog\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRechargeable\u003c\/td\u003e\n\u003ctd\u003e✔\u003c\/td\u003e\n\u003ctd\u003e✔\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHandheld\u003c\/td\u003e\n\u003ctd\u003e✔\u003c\/td\u003e\n\u003ctd\u003e✔\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003ePrice\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e$94.99\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e$119.99\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cem\u003eRanges are the manufacturer's maximum in open air with clear line of sight; walls, fences and weather reduce them. If the barking is coming from outside — a neighbour's dog, the far end of a section, over a fence — you need the Pro. The 3m Lite is for training your own dog in the same room. Most range complaints in this category come from buying the short-range model for an outdoor problem.\u003c\/em\u003e\u003c\/p\u003e\n\n\u003ch3\u003eHonest expectations — please read before you buy\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eIt is an interrupter, not a mute button.\u003c\/strong\u003e The tone breaks the barking; \u003cstrong\u003eyou reward the silence\u003c\/strong\u003e. Used that way, most owners report improvement within one to two weeks. Used alone with no reinforcement, results fade.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIt does not work on every dog.\u003c\/strong\u003e Older dogs with hearing loss, some very driven or highly aroused dogs, and a minority of individuals respond weakly or not at all. We would rather say so here than have you find out after paying.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSolid barriers block it.\u003c\/strong\u003e Ultrasonic sound needs a clear path. Straight at a solid timber fence or a brick wall, it will not get through — aim over or around.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIt won't fix the cause.\u003c\/strong\u003e Barking driven by separation anxiety, pain or fear needs the underlying problem addressed, usually with a vet or a qualified trainer. An interrupter won't resolve it and may add stress to an already anxious dog.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSome people can hear it.\u003c\/strong\u003e Hearing at these frequencies declines with age, so most adults can't — but children and teenagers often can, and so can other dogs and some cats in range.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis is a training aid, not a veterinary or behavioural treatment.\u003c\/p\u003e\n\n\u003chr\u003e\n\u003ch3\u003eShipping, returns \u0026amp; support\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e🚚 \u003cstrong\u003eFree tracked shipping\u003c\/strong\u003e to New Zealand and Australia. Orders are processed within 3 business days, then 6–12 business days in transit — 9–15 business days in total. You'll get a tracking number as soon as it ships.\u003c\/li\u003e\n\u003cli\u003e🛡️ \u003cstrong\u003e30-day satisfaction guarantee.\u003c\/strong\u003e Change of mind: item must be unused and in its original packaging, and you cover return postage. Faulty, damaged or incorrect: we cover it in full and you choose a replacement or refund.\u003c\/li\u003e\n\u003cli\u003e💬 \u003cstrong\u003eReal support\u003c\/strong\u003e — \u003ca href=\"mailto:support@petsyl.com\"\u003esupport@petsyl.com\u003c\/a\u003e or \u003ca href=\"tel:+64220235472\"\u003e+64 22 023 5472\u003c\/a\u003e, Monday to Friday 9:00am–5:00pm NZST. We reply within 1–2 business days.\u003c\/li\u003e\n\u003cli\u003e🔒 \u003cstrong\u003eSecure checkout\u003c\/strong\u003e — processed through Shopify's PCI DSS compliant payment system over an encrypted connection. We never see or store your card details.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cem\u003ePetsyl · 24 Woodside Road, Mount Eden, Auckland 1024, New Zealand. Your rights under the New Zealand Consumer Guarantees Act 1993 and the Australian Consumer Law always apply and are not limited by anything on this page.\u003c\/em\u003e\u003c\/p\u003e\n\n\u003ch3\u003eFrequently asked questions\u003c\/h3\u003e\n\u003cdetails\u003e\u003csummary\u003eIs this cruel? Does it hurt my dog?\u003c\/summary\u003e\u003cp\u003eNo. It produces a high-frequency sound — nothing more. There's no electric shock, no spray, no vibration, and nothing worn by the dog. It's the same principle as a dog whistle, which is why it's considered a humane training aid. Dogs find the tone annoying rather than painful; that's how it interrupts them.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eWill it affect my other pets?\u003c\/summary\u003e\u003cp\u003eOther dogs in range will hear it. Cats may notice it and generally ignore it. It won't reach dogs indoors if you're using it outdoors, or through solid walls.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eCan I use it on a neighbour's dog?\u003c\/summary\u003e\u003cp\u003eYes, and it's the most common reason people buy the Pro. It needs line of sight — the tone doesn't travel through solid fences or walls well, so aim over or around them. Please also check your local council's rules on nuisance barking; a conversation with the neighbour usually gets further than a device alone.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eWill I be able to hear it?\u003c\/summary\u003e\u003cp\u003eMost adults can't — hearing at those frequencies declines with age. Some children and teenagers can hear a faint sound.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eHow quickly does it work?\u003c\/summary\u003e\u003cp\u003eThe interruption is immediate when the dog can hear it. Lasting behaviour change takes one to two weeks of consistent use paired with rewarding your dog when they stop — and doesn't happen for every dog.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eDoes it work through a fence?\u003c\/summary\u003e\u003cp\u003ePoorly through solid barriers. Ultrasonic sound needs a clear path — over a fence or through a gap works far better than straight at solid timber.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eHow long does delivery take?\u003c\/summary\u003e\u003cp\u003eOrders are processed within 3 business days, then 6–12 business days in transit — 9–15 business days in total for tracked delivery across New Zealand and Australia. You'll get a tracking number as soon as it ships.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat if it doesn't work for my dog?\u003c\/summary\u003e\u003cp\u003eYou have 30 days. If it's unused and in its original packaging, we'll take it back — see our Returns \u0026amp; Refund Policy.\u003c\/p\u003e\u003c\/details\u003e","brand":"Petsyl","offers":[{"title":"Petsyl™ Pro (Up to 20m range)","offer_id":43214966751441,"sku":"20355fe3-f109-4085-8c45-3b999f5e507f","price":119.99,"currency_code":"NZD","in_stock":true},{"title":"Petsyl™ Lite (Up to 3m range)","offer_id":43214966784209,"sku":"266e0d3a-f71e-472c-a4ef-0d90caf74254","price":94.99,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0676\/4927\/4065\/files\/remote_barkingdigging.png?v=1786613145"},{"product_id":"sensor-pet-water-fountain","title":"Petsyl™ Sensor Pet Water Fountain — 3.2L Stainless Steel, Ultra-Quiet, Auto-Filter","description":"\u003cp\u003e\u003cstrong\u003eFresh, filtered, flowing water your pet actually wants to drink.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eCats and dogs are drawn to moving water — it's an instinct, and it's why so many of them ignore a still bowl and then don't drink enough. The Petsyl \u003cstrong\u003eSensor Pet Water Fountain\u003c\/strong\u003e keeps 3.2L circulating and filtered around the clock, in \u003cstrong\u003estainless steel\u003c\/strong\u003e rather than plastic.\u003c\/p\u003e\n\n\u003ch3\u003eWhy stainless steel matters\u003c\/h3\u003e\n\u003cp\u003eMost fountains at the cheaper end are plastic. Plastic scratches, and those micro-scratches harbour bacteria — a common contributor to feline chin acne, and the reason vets routinely recommend stainless or ceramic bowls over plastic ones. Stainless steel doesn't scratch the same way, doesn't hold odour, and wipes properly clean.\u003c\/p\u003e\n\n\u003ch3\u003eWhy pet parents choose it\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e🚰 \u003cstrong\u003e3.2L capacity\u003c\/strong\u003e — days of water for one pet, plenty for a multi-pet household.\u003c\/li\u003e\n\u003cli\u003e🔇 \u003cstrong\u003eUltra-quiet pump\u003c\/strong\u003e — a soft trickle, not a hum you notice at night.\u003c\/li\u003e\n\u003cli\u003e🧪 \u003cstrong\u003eMulti-stage filtration\u003c\/strong\u003e — traps fur, food debris and impurities, and reduces odour.\u003c\/li\u003e\n\u003cli\u003e👁️ \u003cstrong\u003eSmart sensor operation\u003c\/strong\u003e — runs when needed instead of pumping constantly.\u003c\/li\u003e\n\u003cli\u003e🥩 \u003cstrong\u003eStainless steel\u003c\/strong\u003e — hygienic, scratch-resistant, dishwasher-friendly top.\u003c\/li\u003e\n\u003cli\u003e💧 \u003cstrong\u003eEncourages drinking\u003c\/strong\u003e — better hydration supports kidney and urinary health, which matters most in cats.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCapacity:\u003c\/strong\u003e 3.2 litres\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMaterial:\u003c\/strong\u003e Stainless steel bowl\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFiltration:\u003c\/strong\u003e Multi-stage — cotton, activated carbon and ion-exchange resin\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOperation:\u003c\/strong\u003e Sensor-activated circulation\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSuits:\u003c\/strong\u003e Cats and dogs\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eOngoing costs — so you know upfront\u003c\/h3\u003e\n\u003cp\u003eFilters need replacing every \u003cstrong\u003e2–4 weeks\u003c\/strong\u003e to keep the water clean and the pump healthy. \u003ca href=\"\/products\/replacement-water-fountain-filters\"\u003eReplacement filters\u003c\/a\u003e are stocked here in 8 and 12 packs, with an optional Subscribe \u0026amp; Save. Factor that into your decision — a fountain is an ongoing commitment, not a one-off purchase.\u003c\/p\u003e\n\n\u003ch3\u003eFrequently asked questions\u003c\/h3\u003e\n\u003cdetails\u003e\u003csummary\u003eHow often do I change the filter?\u003c\/summary\u003e\u003cp\u003eEvery 2–4 weeks depending on how many pets use it and how much fur ends up in the water.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eIs it actually quiet?\u003c\/summary\u003e\u003cp\u003eYes — the pump is submerged and runs on low voltage. The main cause of a noisy fountain is a low water level, so keep it topped up above the minimum line.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eHow do I clean it?\u003c\/summary\u003e\u003cp\u003eRinse the bowl and pump weekly, and deep clean the pump monthly — a cotton bud clears the impeller. The stainless bowl is dishwasher-safe.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eWill my cat use it?\u003c\/summary\u003e\u003cp\u003eMost take to it within a few days. Set it up beside the old bowl rather than replacing it outright, and let them investigate in their own time.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eIs it safe to leave running?\u003c\/summary\u003e\u003cp\u003eYes — it's designed for continuous use on low voltage. Just don't let it run dry, which damages the pump.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eCan I use it for a dog?\u003c\/summary\u003e\u003cp\u003eYes. 3.2L suits small and medium dogs comfortably. A large dog will empty it faster, so plan on topping it up daily.\u003c\/p\u003e\u003c\/details\u003e\n\u003chr\u003e\n\u003ch3\u003eShipping, returns \u0026amp; support\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e🚚 \u003cstrong\u003eFree tracked shipping\u003c\/strong\u003e to New Zealand and Australia. Orders are processed within 3 business days, then 6–12 business days in transit — 9–15 business days in total. You'll get a tracking number as soon as it ships.\u003c\/li\u003e\n\u003cli\u003e🛡️ \u003cstrong\u003e30-day satisfaction guarantee.\u003c\/strong\u003e Change of mind: you cover return postage. Faulty, damaged or incorrect: we cover it in full and you choose a replacement or refund.\u003c\/li\u003e\n\u003cli\u003e💬 \u003cstrong\u003eReal support\u003c\/strong\u003e — \u003ca href=\"mailto:support@petsyl.com\"\u003esupport@petsyl.com\u003c\/a\u003e or \u003ca href=\"tel:+64220235472\"\u003e+64 22 023 5472\u003c\/a\u003e, Monday to Friday 9:00am–5:00pm NZST. We reply within 1–2 business days.\u003c\/li\u003e\n\u003cli\u003e🔒 \u003cstrong\u003eSecure checkout\u003c\/strong\u003e — processed through Shopify's PCI DSS compliant payment system over an encrypted connection. We never see or store your card details.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cem\u003ePetsyl · 24 Woodside Road, Mount Eden, Auckland 1024, New Zealand. Your rights under the New Zealand Consumer Guarantees Act 1993 and the Australian Consumer Law always apply and are not limited by anything on this page.\u003c\/em\u003e\u003c\/p\u003e","brand":"Petsyl","offers":[{"title":"Fountain","offer_id":43219096469713,"sku":"90f9e909-2d62-4d8c-9f3f-a4cef24620da","price":124.99,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0676\/4927\/4065\/files\/ChatGPT_Image_Aug_13_2026_12_02_15_PM_6.png?v=1786615355"},{"product_id":"self-cleaning-cat-litter-box","title":"Petsyl™ Self-Cleaning Cat Litter Box — App-Controlled, Open-Top, 10.5L (Multi-Cat)","description":"\u003cp\u003e\u003cstrong\u003eNever scoop again.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Petsyl \u003cstrong\u003eSelf-Cleaning Cat Litter Box\u003c\/strong\u003e automatically sifts and seals away waste after every visit, so you come home to a fresh, odour-free tray instead of a job. App-controlled, open-top, and sized at 10.5L for multi-cat households.\u003c\/p\u003e\n\n\u003ch3\u003eWhy it's worth it\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e🔄 \u003cstrong\u003eFully automatic sifting\u003c\/strong\u003e — cleans itself after each use, no timer to remember, no scoop to touch.\u003c\/li\u003e\n\u003cli\u003e📱 \u003cstrong\u003eApp control\u003c\/strong\u003e — check usage, trigger a clean, or pause it from your phone.\u003c\/li\u003e\n\u003cli\u003e🌬️ \u003cstrong\u003eSealed waste drawer\u003c\/strong\u003e — traps odour instead of letting it drift through the house.\u003c\/li\u003e\n\u003cli\u003e🐈‍⬛ \u003cstrong\u003eOpen-top design\u003c\/strong\u003e — far less intimidating than enclosed units, which is why nervous cats tend to adapt to it faster.\u003c\/li\u003e\n\u003cli\u003e📊 \u003cstrong\u003eUsage tracking\u003c\/strong\u003e — a change in toilet habits is often the first sign of a health problem. The app shows you.\u003c\/li\u003e\n\u003cli\u003e🐱🐱 \u003cstrong\u003e10.5L multi-cat capacity\u003c\/strong\u003e — genuinely handles more than one cat.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eHow it compares\u003c\/h3\u003e\n\u003ctable\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003e \u003c\/th\u003e\n\u003cth\u003eManual tray\u003c\/th\u003e\n\u003cth\u003ePetsyl\u003c\/th\u003e\n\u003cth\u003ePremium robots\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eTypical price\u003c\/td\u003e\n\u003ctd\u003e$20–60\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003e$359.99\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e$900–1,200\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSelf-cleaning\u003c\/td\u003e\n\u003ctd\u003e—\u003c\/td\u003e\n\u003ctd\u003e✔\u003c\/td\u003e\n\u003ctd\u003e✔\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eApp control\u003c\/td\u003e\n\u003ctd\u003e—\u003c\/td\u003e\n\u003ctd\u003e✔\u003c\/td\u003e\n\u003ctd\u003e✔\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eOdour sealing\u003c\/td\u003e\n\u003ctd\u003e—\u003c\/td\u003e\n\u003ctd\u003e✔\u003c\/td\u003e\n\u003ctd\u003e✔\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eOpen-top (less intimidating)\u003c\/td\u003e\n\u003ctd\u003e✔\u003c\/td\u003e\n\u003ctd\u003e✔\u003c\/td\u003e\n\u003ctd\u003eUsually enclosed\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eYour time back\u003c\/td\u003e\n\u003ctd\u003e—\u003c\/td\u003e\n\u003ctd\u003e✔\u003c\/td\u003e\n\u003ctd\u003e✔\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003eThe premium automatic litter robots are excellent machines that cost more than a thousand dollars. This does the same core job — sift, seal, track — for a fraction of that. Price ranges above are indicative of the New Zealand and Australian market at the time of writing and are general guidance, not a claim about any specific competitor's current price.\u003c\/p\u003e\n\n\u003ch3\u003eWhat's in the box \u0026amp; what it needs\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eIncluded:\u003c\/strong\u003e litter box unit, waste drawer, mains power adapter, instruction manual.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNot included:\u003c\/strong\u003e cat litter, and replacement waste-drawer liners if you choose to use them.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNeeds:\u003c\/strong\u003e a mains power socket within reach — it is not battery powered — and a 2.4GHz Wi-Fi network if you want the app features. The unit still cleans automatically without Wi-Fi; you just lose remote control and usage tracking.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eHonest expectations — what to know before you buy\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eClumping litter only.\u003c\/strong\u003e The sifting mechanism separates solid clumps from clean litter. Crystal, silica, pellet and non-clumping litters will not sift properly. This is the single most common cause of disappointment with any automatic box, including this one.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eYour cat needs a transition period.\u003c\/strong\u003e Cats are territorial about where they toilet. Put it where the old tray was, leave the old tray beside it for a week or two, and use the litter your cat already knows. Some cats take to it in a day; some take a fortnight; a small minority never accept an automatic box at all.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIt reduces scooping, not all maintenance.\u003c\/strong\u003e You still empty the sealed waste drawer every few days, top up litter, and give the unit a full clean periodically.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNot for kittens under about 6 months\u003c\/strong\u003e, or for cats recovering from surgery — the safety sensor is calibrated for adult-cat weight.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIt makes a noise.\u003c\/strong\u003e A low motor hum for under a minute per cycle. Most cats stop reacting within a few days, but it isn't silent.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUsage tracking is a convenience, not a diagnosis.\u003c\/strong\u003e It can show you that something has changed. Only your vet can tell you why.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003chr\u003e\n\u003ch3\u003eShipping, returns \u0026amp; support\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e🚚 \u003cstrong\u003eFree tracked shipping\u003c\/strong\u003e to New Zealand and Australia. Orders are processed within 3 business days, then 6–12 business days in transit — 9–15 business days in total. You'll get a tracking number as soon as it ships.\u003c\/li\u003e\n\u003cli\u003e🛡️ \u003cstrong\u003e30-day satisfaction guarantee.\u003c\/strong\u003e Change of mind: item must be unused and in its original packaging, and you cover return postage. Faulty, damaged or incorrect: we cover it in full and you choose a replacement or refund.\u003c\/li\u003e\n\u003cli\u003e💬 \u003cstrong\u003eReal support\u003c\/strong\u003e — \u003ca href=\"mailto:support@petsyl.com\"\u003esupport@petsyl.com\u003c\/a\u003e or \u003ca href=\"tel:+64220235472\"\u003e+64 22 023 5472\u003c\/a\u003e, Monday to Friday 9:00am–5:00pm NZST. We reply within 1–2 business days.\u003c\/li\u003e\n\u003cli\u003e🔒 \u003cstrong\u003eSecure checkout\u003c\/strong\u003e — processed through Shopify's PCI DSS compliant payment system over an encrypted connection. We never see or store your card details.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cem\u003ePetsyl · 24 Woodside Road, Mount Eden, Auckland 1024, New Zealand. Your rights under the New Zealand Consumer Guarantees Act 1993 and the Australian Consumer Law always apply and are not limited by anything on this page.\u003c\/em\u003e\u003c\/p\u003e\n\n\u003ch3\u003eFrequently asked questions\u003c\/h3\u003e\n\u003cdetails\u003e\u003csummary\u003eWill my cat actually use it?\u003c\/summary\u003e\u003cp\u003eMost do, and the open top helps — cats dislike feeling trapped, which is why enclosed units get refused more often. Introduce it by placing it where the old tray was, leaving the old tray alongside for a week, and using the same litter your cat already knows. A small number of cats never accept an automatic box; that's what the 30-day guarantee is for.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eIs it safe? What if my cat is inside when it runs?\u003c\/summary\u003e\u003cp\u003eThe unit detects a cat in the tray and will not cycle, and it waits after they leave before starting. Never trigger a cleaning cycle manually while your cat is in the tray, and supervise the first few uses.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat litter does it need?\u003c\/summary\u003e\u003cp\u003eClumping litter. The sifting mechanism relies on waste forming solid clumps — crystal and non-clumping litters will not sift correctly.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eIs it noisy?\u003c\/summary\u003e\u003cp\u003eThe cycle is a low motor hum for under a minute. Most cats stop reacting to it within a few days.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eHow often do I empty it?\u003c\/summary\u003e\u003cp\u003eThe sealed drawer typically holds several days for one cat, or two to three days for two cats, depending on litter type and how much your cats use it.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eDoes it suit more than one cat?\u003c\/summary\u003e\u003cp\u003eYes — 10.5L is sized for multi-cat homes. As a rule of thumb, vets suggest one tray per cat plus one, so with three or more cats you'd want a second tray somewhere in the house.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eDoes it need Wi-Fi?\u003c\/summary\u003e\u003cp\u003eOnly for the app. It cleans automatically on its own; Wi-Fi (2.4GHz) adds remote control and usage tracking.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eHow long does delivery take?\u003c\/summary\u003e\u003cp\u003eOrders are processed within 3 business days, then 6–12 business days in transit — 9–15 business days in total for tracked delivery across New Zealand and Australia. You'll get a tracking number as soon as it ships.\u003c\/p\u003e\u003c\/details\u003e\n\u003cdetails\u003e\u003csummary\u003eWhat if it isn't right for us?\u003c\/summary\u003e\u003cp\u003eYou have 30 days. If it's unused and in its original packaging, we'll take it back — see our Returns \u0026amp; Refund Policy.\u003c\/p\u003e\u003c\/details\u003e","brand":"Petsyl","offers":[{"title":"White","offer_id":43224740004049,"sku":"494a0de3-eda7-4bcc-9ea2-98dfb783dbfd","price":359.99,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0676\/4927\/4065\/files\/self_clean_hero_08e7132f-f9a2-488c-84a4-217ced81c6a7.png?v=1786613145"},{"product_id":"calming-donut-dog-bed","title":"Petsyl™ Calming Donut Dog Bed — Plush Anti-Anxiety Bed, Machine Washable","description":"\u003cp\u003e\u003cstrong\u003eThe cosy, calming bed your pet will melt into.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eA raised rim and deep, nest-like centre give dogs and cats a real sense of security — helping ease anxiety so they settle, curl up and sleep soundly.\u003c\/p\u003e\n\u003ch3\u003eWhy you'll love it\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e🛌 \u003cstrong\u003eCalming donut design\u003c\/strong\u003e — the raised rim supports the head and creates a sense of safety.\u003c\/li\u003e\n\u003cli\u003e🧸 \u003cstrong\u003eUltra-soft plush\u003c\/strong\u003e — luxuriously fluffy faux fur they'll sink into.\u003c\/li\u003e\n\u003cli\u003e🛡️ \u003cstrong\u003eEases stress \u0026amp; anxiety\u003c\/strong\u003e — the enclosing shape helps nervous pets feel secure.\u003c\/li\u003e\n\u003cli\u003e🧺 \u003cstrong\u003eMachine washable\u003c\/strong\u003e — the whole bed goes in the wash.\u003c\/li\u003e\n\u003cli\u003e📏 \u003cstrong\u003eSix sizes, four colours\u003c\/strong\u003e — from small cats to large dogs.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eSpecifications\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eShape:\u003c\/strong\u003e Round donut with raised rim\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSurface:\u003c\/strong\u003e Plush faux fur\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCare:\u003c\/strong\u003e Machine washable\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBase:\u003c\/strong\u003e Non-slip\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSizes:\u003c\/strong\u003e S · M · L · XL · XXL · XXXL\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eColours:\u003c\/strong\u003e Brown, Dark Grey, Light Grey, Pink\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eChoosing a size\u003c\/h3\u003e\n\u003cp\u003eMeasure your pet \u003cstrong\u003ecurled up\u003c\/strong\u003e — nose to tail base — and add about 15 cm. This is a nest-style bed, so it should feel snug rather than roomy. If your dog prefers to sleep stretched out flat, our \u003ca href=\"\/products\/orthopedic-dog-bed-dark-grey\"\u003eorthopaedic mattress bed\u003c\/a\u003e will suit them better.\u003c\/p\u003e\n\u003ch3\u003eHonest expectations\u003c\/h3\u003e\n\u003cp\u003eThis is a plush comfort bed, not an orthopaedic one. It's ideal for anxious sleepers, curlers and cats. It is \u003cstrong\u003enot\u003c\/strong\u003e designed to provide joint support for senior or arthritic dogs — for that, choose a memory foam bed.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch3\u003eShipping, returns \u0026amp; support\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e🚚 \u003cstrong\u003eFree tracked shipping\u003c\/strong\u003e to New Zealand and Australia. Orders are processed within 3 business days, then 6–12 business days in transit — 9–15 business days in total. You'll get a tracking number as soon as it ships.\u003c\/li\u003e\n\u003cli\u003e🛡️ \u003cstrong\u003e30-day satisfaction guarantee.\u003c\/strong\u003e Change of mind: you cover return postage. Faulty, damaged or incorrect: we cover it in full and you choose a replacement or refund.\u003c\/li\u003e\n\u003cli\u003e💬 \u003cstrong\u003eReal support\u003c\/strong\u003e — \u003ca href=\"mailto:support@petsyl.com\"\u003esupport@petsyl.com\u003c\/a\u003e or \u003ca href=\"tel:+64220235472\"\u003e+64 22 023 5472\u003c\/a\u003e, Monday to Friday 9:00am–5:00pm NZST. We reply within 1–2 business days.\u003c\/li\u003e\n\u003cli\u003e🔒 \u003cstrong\u003eSecure checkout\u003c\/strong\u003e — processed through Shopify's PCI DSS compliant payment system over an encrypted connection. We never see or store your card details.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cem\u003ePetsyl · 24 Woodside Road, Mount Eden, Auckland 1024, New Zealand. 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